Management Institute Essay

In consulting Linton, there are two main components that would have to be closely analyzed: Deborah Linton’s leadership style and Lisa Benton’s ability to positively impact her new business environment. Lisa Benton is well educated and experienced in her field; yet, she allows dysfunction to distract her of her ability to contribute. Benton surrendered the power of her voice because she humbled to the intimidation perceived from her supervisor, coercive teammate, and questionable environment. LINTON MANAGEMENT PROFILE Deborah Linton is the average person in a leadership role who does not know the difference between management and leadership. Because she does not know the difference, her approach towards Lisa Benton is all wrong for the right reasons. Her initial address to Benton was out of fear versus confidence in her ability to manage a Harvard graduate. Linton’s fear warrants a close investigation of her management style, her conflict resolution, and her measurements of being a leader. Deborah Linton’s management profile has to be priority in order to accurately identify and effectively address in order to improve her effectiveness. If we were to complete a DiSC Assessment of Linton’s management style, Linton would most likely be a D (Dominance) style manager. Linton had a â€Å"sophisticated appearance and confident manner† by which she carried herself in the office. Upon meeting with Lisa Benton for the first time, Linton expresses her discontent with â€Å"MBAs [who] act like they know a lot more than they do† (Weber, 1994). This is reflective of the D style motivation of power and authority. And how blatantly noticeable Linton is  forceful and direct when addressing Benton. Immediately, she sets the tone of her position and authority by challenging Benton’s academic success with great insensitivity. Linton’s dominant management style is consistent throughout the article when she addresses Benton on a couple occasions or even her counterpart, Jack Vernon. The approach with Lisa Benton was misguided from the start which prompts the question, â€Å"Who would want to be led by [Linton]?† This question is significant because Goffee and Jones emphasize the importance of followers to leaders. They state that leaders â€Å"better know what it takes to lead effectively — they must find ways to engage people and rouse their commitment to company goals† (Jones, 2000). Linton does not give Benton any idea of the current state of the company or how she would like for her department to impact the company’s success. She did not share her vision for her department and what she expected to produce in a particular time frame. Benton had no clue as to how her role was to impact the Although Linton greeted Benton pleasantly, she negated the meeting by complaining her arrival was a week too early. Benton’s eagerness to contribute to the company’s success was not celebrated or welcomed. This attitude was perpetuated once Linton pushed-off Benton to another product manager, Ron Scoville. Linton has proven herself to be more of a manager versus a leader. Although Benton was new to the team, Linton places more importance on product management. Priority should have been placed on making sure Benton was properly trained. Linton focused her efforts on â€Å"the detailed steps that are necessary to get results† (Lecture, Wk 2). Benton felt like an intruder whenever she stepped to Linton’s office because she was refused regularly. Linton’s lack of concern towards Benton’s development further demonstrates her dominant management style. Linton not only managed with dominance, but also dealt poorly with resolving conflicts. Thomas and Kilmann would assess that Linton is unassertive and uncooperative when resolving conflict amongst subordinates. Evidenced when Linton resolved conflict between Benton and Scoville by adopting Scoville’s  perspective. She addresses Benton by stating â€Å"I understand you’re too good for copying† implying that Scoville’s assessment was accurate. According to Thomas-Kilmann, Linton sidesteps the issue and postpones dealing with the conflict. Linton expresses her knowledge of Scoville not being liked in the office despite her personal feelings towards him being â€Å"misunderstood† and â€Å"having a heart of gold.† In both instances, Linton never truly addressed or resolved the issues. She avoided the issues and encouraged Benton to do the same in the interest of results. Linton is weak in the area of emotional intelligence. She struggles in the key areas regarding emotional intelligence: Self-awareness, self-regulation, motivation, empathy, and social skill. Linton is not aware of her own emotional impact on her employees or their emotional challenges. Scoville definitely has emotional challenges made evident through his emotional outbursts with Benton. Benton herself dealt with a great deal of emotional challenges. Linton failed to recognize the emotional challenges and utilizing them to build up her team. Additionally, Linton did not motivate her team members to cooperate or collaborate. She is not able to motivate because she does not empathize with Benton. RECOMMENDATIONS FOR LINTON Using Jack Welch Winning as a mirror to Linton, there are some basic principles that must be established and practiced. First of all, Linton needs to learn her new team. She has a close relationship with Scoville; yet, she needs to consider the chemistry of the team now that Benton is on board. Instead of demeaning Benton and her education, she should set the standard for her performance by giving her a vision, a goal. Linton does not†define where she wants her team to go† (Lecture, Wk 1). Benton never received her objectives or given a set of expectations from which her performance would be measured. Linton does not know what it takes to be a leader. As mentioned previously, Linton is a manager who believes her position qualifies her as a leader. My first recommendation is for Linton to understand the difference between a manager and a leader. Kotter makes an interesting distinction between  management and leadership as being forms of coping. Kotter states that â€Å"management is about coping with complexity. Leadership, by contrast, is about coping with change† (Kotter, 2001). Linton does not cope well with the change of Benton, an MBA graduate of Harvard, joining the team. Linton needs to better understand what is characteristic of a leader. Jack Welch specifically details what leaders do. I would encourage Linton to adopt and immediately apply these rules. Of the eight rules that Welch identifies, several rules need to take precedence. â€Å"Leaders relentlessly upgrade their team.† Linton spent time pushing Benton away versus taking advantage of the time to coach her. Rule #2 states that â€Å"leaders make sure people not only see the vision, they live and breathe it.† Benton did not receive her objectives let alone understand where Linton wanted to take the company. â€Å"Leaders establish trust with candor, transparency, and credit,† as stated in Rule #4. Candor will be addressed later; yet, transparency and credit seemed none existent. Linton rarely met with Benton, let alone, allow herself to become open and transparent. In fact, Benton often felt like she was intruding. Lastly, Linton needs to apply the last couple rules of â€Å"inspiring risk taking† and â€Å"celebrating† her team members. Linton has to celebrate her team members for their contributions and skills they bring. BENTON LACK OF LEADERSHIP Lisa Benton is an experienced and educated potential leader who over-analyzes her own situation. Not that she was not qualified for the position, but the she allowed the circumstances to have a â€Å"muzzling voice† effect over her. Her prowess and proven success were immediately diminished from her first day on the job. Benton was excited about the opportunity resulting from her interview meetings with energetic employees of Houseworld. If she was to take the DiSC Assessment, Benton would definitely fall in the C (Conscientious) management style. Before even accepting the position at Houseworld, Benton based her decision not on her ability, but on which company would provide the training she felt was necessary. Benton did not have a vision to buy into or objectives to guide her efforts. Benton falls prey to her limitations of her management style by â€Å"overanalyzing† her professional situation and isolating herself with  respect to her department. Despite her professional and academic achievements, Benton went from success to failure in accepting the position at Houseworld. Benton aborted her leadership potential by committing a significant sin of leadership. She did not â€Å"give her self-confidence its due.† Jack Welch says that â€Å"self-confidence is the lifeblood of success† (Lecture, Wk 8). Benton also made the mistake of listening to rumors about Linton and Scoville having a personal relationship. This dictated her interaction with them and took away her lateral persuasion. Benton was not able to â€Å"commit to the success† of Linton. RECOMMENDATIONS FOR BENTON To sum up in one word a recommendation for Lisa Benton, believe. Benton needs to go back to believing in her own mastered knowledge and proven skills to succeed. Benton needs to identify a focus for her efforts. She attempts to invent work for herself absent of Linton’s objectives; yet, becomes extremely frustrated. Her frustration resides in Scoville’s condescending demands and Linton’s nonexistent leadership. Benton needs to follow the â€Å"10 Keys Transition Challenges.† She needs to â€Å"promote herself† to the ideal and expectations she had of herself coming into this position. Benton successfully â€Å"accelerated her learning, built alliances, and built her network† amongst colleagues outside of her department. Yet, Benton needs to step back and diagnose the situation at Houseworld so she can effectively apply her skills. Additionally, she needs to â€Å"build a good relationship with her boss, focus on strategic alignment, build her team, and secure early wins† for herself. Benton had already built the foundation of lateral leadership which she needed to trust more than fear. Because she feared it she was not able to have the influence with Linton and Scoville that was rightfully due. As suggested in the Art of Persuasion, Benton has to build â€Å"credibility† for herself by confidently performing for the reason she was hired. Then she needs to establish â€Å"shared benefits† and â€Å"memorable evidence† within her department. She has to â€Å"vividly describe a comparable situation† from her  prior professional successes. Lastly, Benton has to â€Å"show emotion† in a more passionate manner towards results and not the explosive fits of frustration. CONCLUSION Although it was not properly implemented, Benton’s performance evaluation was accurate. Linton identified that Benton possessed strengths that she refrained from using. Benton felt this was unjust because she was never really given true direction. Ultimately, Benton is well capable of performing the duties of the position she filled. Benton needed to rise to the occasion, utilize lateral authority and influence, and emphatically believe in herself despite the unfavorable environment. REFERENCES Welch, Jack,Welch, Suzy. (2005) Winning /New York : HarperBusiness Publishers Hill, Linda A. Lisa Benton (A). Harvard Business School Case 494-114, March 1994. (Revised May 1994.) Kotter, J. P. What Leaders Really Do. Boston: Harvard Business School Press, 1999. Thomas, K. W., & Kilmann, R. H. Thomas-Kilmann Conflict Mode Instrument. Mountain View, CA: Xicom, a subsidiary of CPP, Inc. 1974. DiSC Management. Profile Summary Goffee, R., Jones, G. Why should anyone be led by you? Harvard business review, Vol. 78, No. 5. (Sep 2000)

Product and Pricing Essay Example | Topics and Well Written Essays - 500 words

Product and Pricing - Essay Example All of these techniques are employed in order to ascertain the financial or monetary amount of a certain brand. For example, using communication investments as a form of brand valuation takes into account all of the expenditures incurred in communicating the brand in the target market and adjusting it for inflation. In this technique the company also takes into consideration the opportunity of using the fund in other investments such as bonds. However, the author also emphasizes that the brand is an "intangible asset." It is more than the name or the logo printed in the packaging of certain products. The brand is not what it is but what it stands for. According to Chevron (4), a brand is "a covenant with the customer, a promise that the brand and the product it names will conform to the expectations that have been created over time." He also highlights that the existence of the brand is because of the company's "commitment to its external values." Thus, as brand is intangible and commitment is not quantifiable, the real value of a brand cannot be fully taken into account by attributing a monetary value to it: "Because all those financial valuation methods are but educated guesses, we cannot rely on any one" (Chevron 10). It is clear that the author disagrees with the too simplistic or very complicated techniques employed by the financial a

The Ideas of the Preamble Essay Example | Topics and Well Written Essays - 1000 words

The Ideas of the Preamble - Essay Example The framers had a problem with the assignment of all the powers to one person or branch. They never wanted the happenings of Great Britain to befall them. They needed all the people under the United States to be united into one big nation, hence promoting overall loyalty (Bomboy 135). Establishing Justice Justice to Bomboy (136) entails treating all people equally and with the respect that they deserve. Each individual’s human rights should be clearly spelt out and respected accordingly. In the articles this issue was not well spelt out and many individuals found themselves being treated with bias as compared to others. In a just society, it does not matter where you come from, what you do or your race as all individuals should be treated with equal measure. The article seemed to allow racial segregation in some way, a practice that is full of injustice. The United States’ comprise of people drawn from many races, thus, without clearly condemning racism, the society wou ld be full of injustice (Bomboy 137). This was the reason why the framers saw the need to stress the importance of justice in a society. Insuring Domestic Tranquility Tranquil means calm while domestic refers to home. By stating that the US people need domestic tranquility, it meant that they desired calmness from within the nation (Bomboy 138). Before passing the constitution, the United States had no domestic tranquility. In particular, during the Shay’s Rebellion the congress was driven out of Philadelphia city by the army of its own. This could have been the result of people’s dissatisfaction on how the state was being ruled. The activities taking place during the time depended purely on the congress’ decision. The decisions of the congress were absolute and the people were not given a chance to contribute to the issues of governance. Bomboy (138) asserts this was the reason why the framers started the preamble by saying that, â€Å"We the people†¦Ã¢â‚ ¬  meaning they desired their government to be ruled by the people. Provide For the Common Defense This ideal sought to put emphasis on having united defense rather than divided one. The framers saw it good to have a single defense protecting all the United States instead of each single state setting up its own defense (Bomboy 140). They thought that having a common defense would promote the overall unity among the United States as compared to leaving each state with the responsibility of protecting its own territory. The articles which the US used to govern its people before the adoption of the constitution did not emphasize the importance of having a common defense. They left each state with this responsibility exposing the states to numerous conflicts as they struggled to protect their territories (Bomboy 140). Having a common defense will hold all the United States answerable to one government, consequently reducing conflicts since all territorial issues will be handled by a si ngle party. Promote the general welfare Bomboy (143) defines welfare as the general well being of the people especially in aspects like: happiness, prosperity and fortune. It entails people having social, health, economic and psychological good. The general good as stated in the constitution preamble, refers to the promotion of people’s general well being by the government. This can be done through the provision of good infrastructural facilities, quality education, making healthcare

DC Circuit Basics Assignment Example | Topics and Well Written Essays - 250 words

DC Circuit Basics - Assignment Example Mathematically, ‘Q’ is directly proportional to ‘C’ keeping ‘V’ constant. The latter proves the same point. In question 3, the diagram has a voltage source and a resistance, in the form of a lamp. In order for the lamp to light a complete circuit in order for the electric current to flow is necessary. The electrons flow from high positive potential to low negative potential (in conventional current) through a low resistance path. In case, the circuit is not complete, the electrons encounter a high resistance path i.e air or vacuum. The latter causes no current to flow leading to the lamp not lighting. Mathematically, the ohms law provides reason. Ohms law is stated as: The current drawn from a battery is linked with the potential difference across the battery. When two batteries were attached the potential difference was twice as much as when a single battery was connected. Applying the latter fact with Ohms law: Since the same toy car is used each time, we can safely assume that ‘R’ is constant. This gives the relation, I is directly proportional with V. When V is halved then I must also be halved. Therefore, option B being correct. Substituting the values for the blender and car vacuum separately we find that the power drawn for the blender is 480W while power drawn by the car vacuum is 60W. And so, we can conclude that the blender draws more

McKinsey case study Essay Example | Topics and Well Written Essays - 2000 words

McKinsey case study - Essay Example An organization can get competitive advantages in the market than other competitors by applying knowledge management efforts. It also helps to do more improved and innovative performance. Sharing of knowledge is a major part of knowledge management system which can overlap the traditional learning procedure. In this regard SECI model can be used by any organization to handle its knowledge management system in a better way. The model is mainly focusing on the tacit knowledge and explicit knowledge. In this model four modes of knowledge conversion are identified. These modes are Socialization, Externalization, Combination and Internalization (Becerra-Fernandez and Leidner, 2008). This model is describes as follows. 1. Socialization [Tacit to Tacit] – In this mode knowledge is passed on through practice, observation, guidance and imitation. Tacit knowledge is such kind of knowledge that is difficult to transfer to another person by verbalizing it or by means of writing it down. Here social interaction is an example of tacit to tacit knowledge transfer system. Sharing knowledge through face to face or through experience both come under this mode. Meeting, conference etc are the examples of socialization in which people can get knowledge through sharing experiences. This kind of knowledge sharing system is time and space specific and also difficult to formalize. 2. Externalization [Tacit to Explicit] – In this mode tacit knowledge is transformed or coded into manuals or documents so that it can distribute in a easier way throughout the organization. Every employee of a certain organization can get access of knowledge through this system. Here tacit knowledge is coded into explicit knowledge. Explicit knowledge means such kind of knowledge that is codified, articulated, expressed, stored in certain media and readily transmitted to

Intellectual Property & Technology Transfer Case Study

Intellectual Property & Technology Transfer - Case Study Example This was in respect to 'chemical products for sanitary and medical use, medicines, pharmaceutical drugs and preparations' 'cosmetics perfumes, soaps and shampoos were applied in respect of Class 3. This application got on air in the Trade Marks Journal right next year that is January 2007. The well reputed company that opposed the application was Lloyd's Preparations Ltd. ('Lloyd's). The point behind the opposition was that it already had a registered trade mark for 'ECZIDERM', registered in Class 5 and not only this but it was also registered for 'all use in the treatment of eczema pharmaceutical preparations and substances'. This registration had the number 1075423 and the filing date was12 June 1989 that is far older than the new application and they had made a name in the sales. In 2003 Lloyd's had also registered a corresponding trade mark in France for 'ECZIDERM'. The first and most important point that arises is that a well reputed company which has been using a brand for years has the right to go against any other company who is trying to use their name. It was directly effecting the reputation of the brand and the company. Apart from law it is a thing of common sense that no company would ever at any cost bear the name of their company being used by others in any way. The opposition was made on provision of the Trade Marks Act 1994. ... It was launched long a go. Many products that had the mark ECZIDERM were regularly being exhibited at British Association of Dermatologists annual meetings. Not only this but also they were advertised in medical publications including, 'Chemist and Druggist' 'British Journal of Dermatology' and 'General Practitioner'. These were the most popular and widely read journals. If the trade mark would have been re-registered it would go against the section 3(1)(a) law. Lloyd's had been spending approximately 250,000 on publicity and sponsorship of products over the last three years. This was not only spent on products that had the trade mark ECZIDERM but also on the use of sales representatives. Lloyd's ECZIDERM products have been upheld straight away to doctors with the help of sales representatives and also by mailing directly. So the brand or the trade mark was not to be used again in the same contexts. The second objection raised by opponents was that of section 3(6) - 'the application was made in bad faith'. The main reason for the rhyming trade marks was to get rapid fame of the product by using the name of other company. The evidence is that the sales of Lloyd's were made in all chief rural and urban cities all around UK. Lloyd's had already used registration of ECZIDERM as a trade mark in the UK. So this name had already earned considerable support and reputation, if the other rhyming product was launched, it would have got false fame by betrayal of people. It had earned so much fame that the mark ECZIDERM had also been entitled to protection under the Paris Convention for the quality of being well known. Hffner GmbH had probably applied for the trade mark EXIMED intentionally to take advantage of the well known repute of the previous mark

Precis Article Example | Topics and Well Written Essays - 500 words

Precis - Article Example Experts are still on progress to analyze the effects a terror activity can cause to the global world. They have taken the World Trade Centre attack as the epicenter. Therefore it is of utmost importance to judge the importance of international terrorism in the arena of globalization. The population is driven rapidly in as circle of shock which seems to have fatal psychological effects on the civil society. The effects may not have direct economic effects but the arising panic have the potential to destabilize the economy dramatically. The anticipation regarding a terrorist attack can also play a part in short term behavior of the market. In addition huge costs are associated with the reconstruction and insurance of the casualties of terrorist attacks. The construction costs heaped to a huge amount as estimated some of the eminent concerns after the 2011 attack on US. The international terrorist activity has double impact on the economy. It can have short and medium term effects. The terrorist groups are used to collect funds from criminal enterprises, unregulated banking system and also through a network of charitable organizations. Some states are involved in funding the terrorist groups indirectly. They provide logistics as well as financial support to those groups. They position their finances in such a fashion that one cannot find unlawful activities and appears to be legitimate spending. The terrorist groups use multiple methods of fund transfer which makes it difficult to distinguish between legitimate and illegitimate transfer. An array of criminal activities also serves the purpose of funding for the groups. A significant portion of remittance from drug trafficking is generated only for the purpose of transferring the amounts to fund the terrorist activities. The operation of the terrorist activities within the globalized era is striking. For about a decade now, terrorism has become